Privacy Policy

Introduction

inffeerarcas is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our AI development services.

This policy applies to all personal data processed by inffeerarcas in connection with our business activities. We operate in accordance with Singapore's Personal Data Protection Act (PDPA) and internationally recognised data protection principles.

If you have questions about this policy or our data practices, please contact us at [email protected].

Information We Collect

Personal Data You Provide

We collect personal information that you voluntarily provide when you contact us or engage our services. This may include your name, email address, phone number, company name, and any information included in messages you send to us.

Automatically Collected Information

When you visit our website, certain information is automatically collected through cookies and similar technologies. This includes your IP address, browser type, operating system, pages visited, time spent on pages, and referring website addresses.

Project-Related Data

During AI development engagements, we may process operational data you provide for model training and validation purposes. The specific categories of data depend on the scope of each project and are defined in our engagement agreements.

How We Use Your Information

We use collected information for the following purposes:

• To respond to inquiries and communicate with you about our services
• To provide AI development services and fulfil contractual obligations
• To analyse website usage and improve our online presence
• To send service-related communications and updates
• To comply with legal and regulatory requirements
• To protect our legitimate business interests and legal rights

Legal Basis for Processing

We process personal data based on the following legal grounds:

• Your consent when you provide information voluntarily
• Contractual necessity for service delivery
• Legitimate business interests in operating our business and improving our services
• Legal compliance with applicable regulations

Data Sharing and Disclosure

We may share your personal information in the following circumstances:

Service Providers

We engage third-party service providers who assist in website hosting, analytics, and business operations. These providers are contractually obligated to protect your data and use it only for specified purposes.

Legal Requirements

We may disclose information when required by law, legal process, or governmental request, or when necessary to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the acquiring entity, subject to appropriate safeguards.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls limiting data access to authorised personnel
• Regular security assessments and updates
• Secure backup and disaster recovery procedures
• Staff training on data protection practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Specific retention periods include:

• Contact inquiry data: Retained for up to 2 years from last contact
• Client engagement data: Retained for the duration of the relationship plus 7 years for legal compliance
• Website analytics data: Retained for up to 26 months
• Cookie data: Varies by cookie type as detailed in our Cookie Policy

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyse website usage. Cookies are small text files stored on your device that help us recognise you and remember your preferences.

Types of Cookies We Use

• Essential cookies: Necessary for website functionality
• Analytics cookies: Help us understand how visitors use our website
• Preference cookies: Remember your settings and preferences

For detailed information about our cookie practices, please see our Cookie Policy.

Your Rights

Under Singapore's PDPA and applicable data protection laws, you have the following rights:

Access and Correction

You have the right to request access to your personal data and request corrections to any inaccurate information.

Withdrawal of Consent

Where processing is based on consent, you may withdraw your consent at any time. This will not affect the lawfulness of processing before withdrawal.

Data Portability

You may request a copy of your personal data in a structured, commonly used format.

Deletion

You may request deletion of your personal data, subject to legal retention requirements.

Objection

You may object to processing based on legitimate interests or for marketing purposes.

To exercise these rights, please contact us at [email protected]. We will respond to requests within 30 days.

Third-Party Links

Our website may contain links to external sites not operated by inffeerarcas. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

Children's Privacy

Our services are directed to businesses and professionals. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: